Training on Modern Office Professional

This program is meticulously designed for office professionals, administrators, supervisors of clerical and administrative staff, and executive/personal assistants. Enhance your capability to manage modern office environments efficiently by mastering essential skills and leveraging advanced tools.

Program Objectives

By the end of this program, you will be able to:

  • Define Essential Competencies: Recognize the skills needed to efficiently manage current and future office demands.
  • Enhance Business Writing: Apply effective writing skills and organize emails using MS Outlook 2010.
  • Optimize Time Management: Use the MS Outlook 2010 calendar to organize your office time effectively.
  • Strengthen Manager Relationships: Manage and coordinate your relationship with your manager through soft skills and computer-based methods.
  • Implement Document Management: Develop and apply strategies for efficient document management.

Course Content

Developing the Modern Administrator’s Competencies

  • Identifying Competencies Needed for Success
  • Becoming an "Action" Person
  • Setting, Measuring, and Achieving Objectives
  • Networking for Success
  • Enhancing Personal Productivity with MS Outlook 2010

Office Communication

  • Choosing the Right Communication Medium
  • Essentials of Business Writing
  • Using MS Outlook 2010 for Emails and Contacts Management
  • Organizing Emails and Creating Rules
  • Reducing Email Overload
  • Designing Professional Emails and Signatures

Time Organization

  • Proactive vs. Reactive Styles
  • Utilizing To-Do Lists and Reminders
  • Scheduling with MS Outlook 2010 Calendar
  • Prioritizing Tasks Electronically
  • Organizing Professional Meetings
  • Writing Effective Agendas and Minutes

Managing Your Relationship with Your Manager

  • Understanding Manager Expectations
  • Effective Communication with Your Manager
  • Planning and Scheduling Tasks
  • Delegation Concepts Using MS Outlook 2010 Tasks
  • Sharing Calendars

E-Filing and Document Management

  • Organizing Computer Files
  • Essentials of a Good Filing System
  • E-Filing vs. Paper Filing
  • Data File Management

Certification

Upon successful completion of the program, you will be awarded the prestigious Uphilos Certificate, recognizing your enhanced skills and commitment to excelling in modern office management.

Actionable Steps for Success

  • Practice Writing Skills: Regularly compose emails and documents using the techniques learned.
  • Utilize MS Outlook Tools: Explore calendar and task features to improve productivity.
  • Enhance Manager Interaction: Apply communication techniques to strengthen your relationship with your manager.

Date

Venue

Register

22nd to 26th Jan 2024

Nairobi

19th to 23rd Feb 2024

Mombasa

25th to 29th March 2024

Nairobi

22nd to 26th April 2024

Istanbul

20th to 24th May 2024

Nairobi

24th to 28th June 2024

Dubai

 22nd to 26th July 2024

Nairobi

26th to 30th Aug 2024

Nairobi

23rd to 27th Sept 2024

Nairobi

21st to 25th Oct' 2024

Mombasa

25th-29th Nov' 2024

Nairobi

16 to 20th Dec 2024

Nairobi

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