Training on Embracing Digital Banking Innovations & Transformation

The banking industry has drastically transformed from computerized records to digital banking, driven by technological advancements that meet customer expectations for enhanced services. Digital technologies enable "Anywhere and Anytime Banking," unleashing the potential of the banking industry. This UPHILOS training course provides a comprehensive understanding of Digital Banking concepts and demonstrates how innovations can benefit both banks and customers. It equips participants with essential tools and skills to lead transformation projects in the digital economy.

Training Objectives 

By the end of this course, participants will be able to:

• Define Digitalisation: Understand its role in changing business models and technologies.
• Manage Transformation: Establish effective systems for digital transformation.
• Incorporate Technology: Integrate technology into business strategies.
• Understand Digital Products: Explore a variety of digital banking products.
• Navigate Regulations: Build customer-centric products within the regulatory landscape.
• Analyze Financial Services: Evaluate financial products and services from a broader perspective.

Training Methodology

This interactive course utilizes discussions, case studies, videos, and exercises to enhance comprehension and retention. Real issues from delegates' experiences are incorporated to enrich learning. Pre and post-course assessments measure the effectiveness of the training.

Organizational Impact

Organizations will benefit from:

• An understanding of digital banking requirements.
• Insights into future trends from an international perspective.
• Delivering a seamless banking experience.
• Effective risk management and analytical insights.

Personal Impact

Participants will gain:

• Enhanced digitalization knowledge and strategic thinking.
• Improved skills for delivering better products and services.
• Increased self-confidence and motivation.
• Greater ability to supervise and motivate colleagues.

Who Should Attend?

This course is for all staff involved with digital banking innovations, including:

• Heads of Departments, Directors, and Senior Managers
• Banking staff
• Managers in digital marketing
• Risk and Compliance Managers
• Business Consultants and Advisors

Course Outline

Day 1: Introduction to Digital Banking

• Overview of Traditional Banking
• Role of Digitalization in Banking
• Digital Disruption and Currencies

Day 2: Digital Banking Innovations

• Trends and Directions in Digital Banking
• Bridge Product, Business, and Technology

Day 3: Digital Banking Transformation

• Transforming Customer Experience
• Objectives of Digital Transformation

Day 4: Risk Management of Digital Banking Services

• Risk Analysis and Assessment Policies
• Creating an Enabling Environment for Disruption

Day 5: Regulation and Supervision in Digital Banking

• Role of Regulators and Compliance Officers
• Balancing Regulation and Innovation

Certification

Upon successful completion, participants will receive the Uphilos Certificate, recognizing their expertise in digital banking innovations and transformation.