Master Protocol and Diplomacy Training Course

This five-Module program on Protocol and Diplomacy Course provides professionals with the essential skills to excel in high-stakes international interactions. You'll learn to project authority, manage complex negotiations, build influential networks, and handle media relations with confidence and diplomacy. Through a blend of theory and practical exercises, you'll master the art of effective communication and collaboration in international contexts. Protocol and diplomacy training course is designed to transform your ability to navigate the global landscape and achieve your organizational objectives.

Target Audience:

This protocol and diplomacy training course is ideal for professionals who regularly interact with government and international organizations:

• Public Affairs & Government Relations Managers (Oil & Gas, Telecoms, Healthcare, Finance)
• Marketing, PR, and Sales Professionals (national/international representation)
• Business Owners (expanding internationally)
• Graduate Diplomats & Protocol Managers (embassies, consulates, high commissions)
• Trainee Diplomats & Protocol Managers (government departments & agencies)

Course Objectives:

Upon completion of this protocol and diplomacy training course, participants will be able to:

• Lead protocol teams in coordinating events and VIP visits.
• Effectively manage complex negotiations with international entities.
• Facilitate positive outcomes in discussions and decision-making processes.
• Build and maintain strong relationships with key influencers.
• Manage media relations effectively, both online and offline.

Course Outline:

Module 1: Projecting Authority and Diplomacy

• Dress Codes and Professional Image.
• The Language of Diplomacy.
• The Diplomat's Mindset.
• Skills and Experience of Effective Diplomats.

Module 2: Managing Complex Negotiations

• Core Negotiation Knowledge, Skills, and Approaches.
• Identifying Interests and Positions.
• Bargaining, Expectations, and Concessions.
• Collaborative Decision-Making Techniques.

Module 3: Facilitating Discussions and Debate

• Techniques for Facilitating Positive Outcomes.
• Best and Worst Facilitation Practices.
• Structuring and Guiding Discussions.
• Conflict Management and Emotional Intelligence.

Module 4: Powerful Networking and Social Skills

• Developing a Strategic Networking Plan.
• Transitioning Online Connections to In-Person Relationships.
• Effective Networking Techniques (Rapport Building, Active Listening).
• Honing Social Skills (Politeness, Courtesy, Respect).

Module 5: Managing National and International Media

• Managing Media Interviews (Print, TV, Radio, Online).
• Projecting a Powerful Image in the Media.
• On and Off the Record Communication.
• Providing Media Resources (Press Releases, Briefings).
• Monitoring Media Coverage.
• Action Planning for Media Engagement.

Certification:

Upon successful completion of this course, you will receive a prestigious Uphilos certificate. This certification demonstrates your commitment to mastering this training course and will enhance your professional credentials.