Training on Modern Office Professional
This program is meticulously designed for office professionals, administrators, supervisors of clerical and administrative staff, and executive/personal assistants. Enhance your capability to manage modern office environments efficiently by mastering essential skills and leveraging advanced tools.
Program Objectives
By the end of this program, you will be able to:
- Define Essential Competencies: Recognize the skills needed to efficiently manage current and future office demands.
- Enhance Business Writing: Apply effective writing skills and organize emails using MS Outlook 2010.
- Optimize Time Management: Use the MS Outlook 2010 calendar to organize your office time effectively.
- Strengthen Manager Relationships: Manage and coordinate your relationship with your manager through soft skills and computer-based methods.
- Implement Document Management: Develop and apply strategies for efficient document management.
Course Content
Developing the Modern Administrator’s Competencies
- Identifying Competencies Needed for Success
- Becoming an "Action" Person
- Setting, Measuring, and Achieving Objectives
- Networking for Success
- Enhancing Personal Productivity with MS Outlook 2010
Office Communication
- Choosing the Right Communication Medium
- Essentials of Business Writing
- Using MS Outlook 2010 for Emails and Contacts Management
- Organizing Emails and Creating Rules
- Reducing Email Overload
- Designing Professional Emails and Signatures
Time Organization
- Proactive vs. Reactive Styles
- Utilizing To-Do Lists and Reminders
- Scheduling with MS Outlook 2010 Calendar
- Prioritizing Tasks Electronically
- Organizing Professional Meetings
- Writing Effective Agendas and Minutes
Managing Your Relationship with Your Manager
- Understanding Manager Expectations
- Effective Communication with Your Manager
- Planning and Scheduling Tasks
- Delegation Concepts Using MS Outlook 2010 Tasks
- Sharing Calendars
E-Filing and Document Management
- Organizing Computer Files
- Essentials of a Good Filing System
- E-Filing vs. Paper Filing
- Data File Management
Certification
Upon successful completion of the program, you will be awarded the prestigious Uphilos Certificate, recognizing your enhanced skills and commitment to excelling in modern office management.
Actionable Steps for Success ✅
- Practice Writing Skills: Regularly compose emails and documents using the techniques learned.
- Utilize MS Outlook Tools: Explore calendar and task features to improve productivity.
- Enhance Manager Interaction: Apply communication techniques to strengthen your relationship with your manager.
Date | Venue | Register |
---|---|---|
22nd to 26th Jan 2024 | Nairobi | |
19th to 23rd Feb 2024 | Mombasa | |
25th to 29th March 2024 | Nairobi | |
22nd to 26th April 2024 | Istanbul | |
20th to 24th May 2024 | Nairobi | |
24th to 28th June 2024 | Dubai | |
22nd to 26th July 2024 | Nairobi | |
26th to 30th Aug 2024 | Nairobi | |
23rd to 27th Sept 2024 | Nairobi | |
21st to 25th Oct' 2024 | Mombasa | |
25th-29th Nov' 2024 | Nairobi | |
16 to 20th Dec 2024 | Nairobi |
Ask a Skills Development Expert
Wondering which is the suitable short course to take? Ask our skills development specialist.