Management Skills Course





​23rd-27th Sept 2019



​11th-15th Nov 2019



​16th-20th Dec 2019



​20th-24th Jan 2020



​24th-28th Feb 2020



​23rd-27th Mar 2020



​27th-30th Apr 2020



This program is created for supervisors who delegate to regular teams as well as for individuals that supervise blended teams whose immediate reports are included by members; tricky dotted line accounts & virtual teams. Through hands-on activities and training exercises, participants are going to learn how to better focus on the essential components of delegating effectively, establishing goals, supplying performance feedback, and also giving growth opportunities


5 days

Who can attend?

Supervisors and managers, aspiring and present, who wish to have the ability to deal efficiently with the effects of, and control the process.

Program Objective:

• Strengths and development opportunities as managers.

• Capitalize on the style of theirs for more efficient communication.

• Delegate duties to others.

• Goals on their own and others.

• Provide constructive suggestions and follow up on targets • Counsel an employee who is not executing up to expectations.

• Illustrate the effect of vocal tones and body language on communication.

• List strategies for dealing with challenging behaviors.

• Effectively run a company conference.

• Develop an action strategy to enhance their supervision skills

Program Content

• Introduction

• Management Basics

• Essential Management Skills

• Communication, and Boundaries Delegation

• Management Paradigms • Leadership vs. Management

• Developing Employee Skills

• Motivating Your Team Members

• Communication and Coaching Skills

• Receiving and giving Feedback

• Justice, and Discipline Self-Control

• Team Formation as well as Organization

• Team Facilitation & Decision Making

• Conflict Resolution

• Keeping Goal and Score Setting

• Problem Solving Process Improvement

• Work Process Improvement

• Team Dynamics

• Motivational Techniques


  • All the participants should be conversant with the English language.
  • All our courses involve a mix of one on one presentations, web based tutorials, group discussions, and practical exercises.
  • All courses can be tailor made and adjusted to meet the client’s needs.
  • We have a team of professional experts who work as professionals and trainers in their respective fields.
  • Each participant will get an Uphilos Consultancy certificate, upon completion of each course.
  • All our training sessions are held at Uphilos ​Center. For groups above five people we can train at any location in Kenya, above ten people any location within East Africa, and above twenty people at any location as per the client’s specifications.
  • Participants will be responsible for their travel, dinner, airport transfers, and other personal expenses.
  • Accommodation will be arranged upon request at a discounted price.
  • All payments should be made two weeks prior to the training for better logistics. Proof of payment should be sent to