Training on Mastering Performance Appraisals for Managers

Conducting effective performance appraisals is crucial for driving employee performance and organizational success. This training on performance appraisals for managers course equips managers with the communication, coaching, and leadership skills needed to conduct productive and insightful performance review discussions. Learn to move beyond simple evaluations and foster open dialogue, constructive feedback, and collaborative goal-setting. Discover how to use Transactional Analysis (TA) and situational leadership to tailor your approach for optimal results.

Who Should Attend?

This training on performance appraisals for managers course is designed for:

• CHROs and HR Teams: Enhancing their performance management expertise.
• Senior Management and Line Managers: Improving employee management skills.
• Department Heads and Supervisors: Conducting effective performance appraisals.
• Aspiring Managers: Preparing for future leadership roles.
• Anyone: Whose role includes conducting performance appraisals.

Course Objectives

Upon completion of this training on performance appraisals for managers program, participants will be able to:

• Improve the quality of performance appraisal discussions.
• Develop effective communication and feedback skills.
• Enhance the effectiveness of performance appraisal meetings.
• Distinguish between coaching and mentoring roles.
• Apply coaching and mentoring techniques effectively.
• Maintain a motivated and engaged team.

Course Outline

Module I: Introduction

• Set the intent for constructive performance review discussions.
• Identify personal experiences and challenges related to performance reviews.
• Prepare for effective appraisal meetings by conducting self and team SWOT analyses.

Module II: Building Skills for Effective Dialogues

• Structure Communication: For rapport building.
• Develop Probing Skills: Master asking effective questions, paraphrasing, and summarizing.
• Enhance Listening Skills: Focus on reflective listening.
• Deliver Effective Feedback: Understand the difference between observation and judgment.
• Give Motivational Feedback: Learn techniques to motivate and inspire.
• Remove Bias: Ensure fairness and objectivity in your feedback.
• Create a Culture of Feedback: Implement continuous feedback practices.

Module III: Transactional Analysis (TA)

• Understand TA concepts and their impact on performance appraisals.
• Identify and work with ego states (Parent, Adult, Child).
• Recognize the influence of ego states on communication.

Module IV: Situational Leadership

• Diagnose employee competence and commitment.
• Apply four leadership styles (Directing, Coaching, Supporting, Delegating).
• Adapt your leadership style based on the situation and individual needs.

Module V: Coaching and Mentoring

• Define coaching, emphasizing its importance in performance management.
• Differentiate between coaching and mentoring.
• Understand the six phases of coaching.
• Determine when to use coaching versus mentoring.

Module VI: Follow-Up

• Develop mutually agreed-upon action plans.
• Set up timelines for follow-up and monitoring progress.

Certification

Upon successful course completion, participants will receive a certificate demonstrating their enhanced skills in conducting effective performance appraisals.