Finance and Accounting course is often believed to be for accountants and finance experts only. However, the reality could not be further from this. Education about accounts and finance is important for everyone so whether you intend to pursue your own business or be a housewife, financing skills are a must. And no, an academic […]
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5 Benefits of Customer Service TrainingA customer service training course is crucial if you want to improve your staff’s customer service skills. It should cover both technical and soft skills. During the session, your agents should also be coached on how to engage customers effectively. During the exercises, agents should focus on demonstrating reflective and
Ways of Improving Customer Service in an OrganizationCustomer Service for a BusinessProviding excellent customer service is a critical component of any business. Without it, a company is not as profitable as it could be. A culture of helpfulness and a sense of pride in one’s work is vital to ensuring customer satisfaction. This can be
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Types of Data Analytics To Help in Decision MakingWhat is Data Analytics What is Data Analytics? This question is often on the minds of many people. It’s a fascinating and vital topic for businesses. The goal of data analytics is to find new ways to improve business operations by using data to identify problems, make
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Procurement Problems: How to Solve Procurement ProblemsIn the realm of supply chain management, the role of the procurement department is crucial. There are many challenges that the department faces on a daily basis. A well-thought out response to a challenge is the hallmark of excellence. The following are some common procurement problems and how to
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